Refund and Return Policy for Water Rock Seed Co.

Effective Date: [Insert Date]

At Water Rock Seed Co., we take pride in providing high-quality products and excellent customer service. Please read our policy carefully before making a purchase.

All Sales Are Final

We do not offer refunds. Once an order has been placed and shipped, it is considered final.

Replacements Only Policy

We only offer replacements in cases where:

• The product arrives damaged or defective.
• The wrong item is sent due to our error.

Reporting an Issue

To request a replacement, you must contact us within 7 days of receiving your order. Please include:

• Your order number
• A brief description of the issue
• Clear photos of the damaged or incorrect item

Eligibility for Replacement

• Items must be unused and in their original packaging.
• We may require the return of the defective product before sending a replacement.

Shipping Costs

• We cover the shipping cost for replacement items if the error is on our part.
• Customers are responsible for return shipping costs if required.

No Refunds Policy

We do not issue refunds under any circumstances. Replacements are our sole resolution for issues with your order.

Contact Us

If you have any concerns or wish to request a replacement, please contact us at:
Water Rock Seed Co.
[email protected]